Fujian Yunfeng Technology Co., Ltd. has always been committed to protecting the personal information and privacy security of users (hereinafter referred to as "you") when using our services. When you use our services, we may collect and use some of your personal information. We will explain and clarify through this «Privacy Policy» (hereinafter referred to as "this Agreement") how we collect, use, store, and share your information when you use the products and services we provide, as well as the methods we provide for you to access, update, control, and protect this information.
Please read this Agreement carefully. When you confirm acceptance of this Agreement in any way such as online check-box, or when you use the services, you are deemed to have fully read, understood, and agreed to be bound by this Agreement, and this Agreement shall have legal effect between you and us.
1. Information We Collect
1.1 You acknowledge and agree that we will collect your information in the following ways:
1.1.1 When registering an account, the mobile phone number, real-name information, and login password you actively submit.
1.1.2 In special circumstances, relevant information uploaded or submitted on your behalf by our employees or partners whom you have entrusted and authorized, such as information filled in or uploaded by our customer service staff on your behalf.
1.1.3 Information we actively collect during your use of our services, including but not limited to:
(1) Operation records: we will receive and record your operation records, log records, and related information when using the services.
(2) Contract information: if you require offline delivery, etc., you should provide necessary information such as contact person, contact method, address, invoicing information, and order details.
1.3 When conducting real-name verification, you need to submit to us your company name, unified social credit code, scanned copy or photo of business license, bank account information (including the bank name, account number, and account holder), as well as a screenshot of the corporate transfer. We will verify your identity based on the information you submit.
1.4 Information from contracts and other materials you sign when contacting our customer service or participating in activities we organize.
1.5 As the business develops, the product features and services we provide may be adjusted and changed. If the processing purpose changes as a result, we will explain this to you again and obtain your consent.
2. How We Use the Collected Information
2.1 Purpose
In order to provide you with high-quality, convenient, and secure services, we use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain this to you again and obtain your consent.
2.1.1 To provide services to you.
2.1.2 To achieve the purposes stipulated in the "Information We Collect" section of this Agreement.
2.1.3 To push product messages, updates, and other related business messages and commercial advertisements to you. For example, we may push commercial advertisements to you via SMS, phone, email, or any other means through your mobile phone number, email address, and other contact methods to promote and advertise services.
2.1.4 To invite you to participate in surveys about our products and services.
2.1.5 To improve, optimize, and enhance online services.
2.1.6 To report to relevant authorities as required by laws, regulations, or regulatory requirements.
2.2 Sharing
In order to provide you with more complete and high-quality products/services, we may share your information with our third-party partners. In such cases, we will sign strict confidentiality agreements with partners, requiring them to process your personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures. Except as required by laws and regulations or as otherwise agreed with you, we will not share your information with any unrelated third parties without your consent.
If you refuse our partners to collect personal information necessary for providing services when they provide services, it may result in your inability to use that third-party service on our platform. Our partners generally fall into the following categories:
2.2.1 Service providers that provide functional support for our products/services: such as payment institutions that provide payment services (Alipay, WeChat Pay, corporate bank transfer), and verification institutions that provide real-name authentication functions.
2.2.2 Partners for information promotion and advertising: you confirm that we have the right to share with information promotion and advertising partners the relevant information we use about you, including aggregated indirect user profiles, de-identified or anonymized analysis/statistical information, and de-identified user device identifiers, to help them with advertising or decision-making recommendations, improve the effective reach of advertisements, and better understand user needs.
2.3 Transfer
Except with your explicit consent, we will not transfer your personal information to any company, organization, or individual. As our business continues to develop, we may undergo division, merger, acquisition, asset transfer, or similar transactions, and your information may be transferred as part of such transactions. We will inform you of the name of the recipient and require the recipient to continue to be bound by this Privacy Policy. If the recipient changes the purpose or method of processing personal information as stipulated in this Privacy Policy, we will require the recipient to re-obtain your authorization and consent.
2.4 Information Disclosure
Except for public disclosure in accordance with laws and regulations or the following circumstances, we will not publicly disclose your personal information that you have not disclosed yourself or that has not been legally made public. The following circumstances are exceptions.
2.4.1 With your prior consent, disclosure to third parties.
2.4.2 If you are a qualified intellectual property complainant and have filed a complaint, disclosure to the respondent at the respondent's request, so that both parties can handle possible rights disputes.
2.4.3 Disclosure to third parties or administrative and judicial authorities as required by relevant laws or at the request of administrative or judicial authorities.
2.4.4 If you violate relevant Chinese laws and regulations or service agreements or related rules, disclosure to third parties is required.
2.4.5 Sharing your personal information with third parties is necessary to provide the products and services you request.
2.4.6 For example, in a transaction you create on our platform, if any party to the transaction has fulfilled or partially fulfilled the transaction obligations and requests information disclosure, we have the right to decide to provide that user with necessary information such as the contact details of the other party to the transaction, in order to facilitate the completion of the transaction or the resolution of disputes.
2.4.7 Other disclosures deemed appropriate according to laws, regulations, or website policies.
2.5 Exceptions
According to relevant laws and regulations, in the following circumstances, we may share, transfer, and publicly disclose your information without your consent:
2.5.1 To fulfill our obligations in the «User Service Agreement» or this Agreement, and to exercise our rights.
2.5.2 Necessary to fulfill statutory duties or statutory obligations, such as statutory duties or statutory obligations directly related to national security, national defense security, criminal investigation, prosecution, trial, and execution of judgments.
2.5.3 Necessary to respond to public health emergencies, or to protect the life, health, and property safety of natural persons in emergency situations.
2.5.4 Personal information that users have voluntarily disclosed to the public.
2.5.5 We collect personal information from legally publicly disclosed information, such as legitimate news reports, government information disclosure, and other channels.
3. How We Use Cookies and Related Technologies
3.1 When you use our products/services, we may use Cookies and similar technologies to collect some of your personal information, such as your website browsing habits, browsing information, login information, etc. The specific uses of Cookies include:
3.1.1 Remembering your identity. For example: Cookies help us identify you as our registered user, saving you the step of repeatedly entering your account to use our services.
3.1.2 Analyzing your use of our services to understand the specific purposes for which you use our services, which web pages or services are most popular with you, in order to provide you with more thoughtful and personalized services.
3.1.3 You can refuse or manage Cookies through your browser settings. However, please note that if Cookies are disabled, you may not be able to use our related products/services normally or obtain the best service experience through our products/services, and the availability of certain features may be affected.
3.1.4 This Agreement shall also apply to information recorded through Cookies.
4. Information Storage Location and Duration
4.1 We will take reasonable and feasible measures to avoid collecting irrelevant user information. We will only retain your user information for the period necessary to achieve the purposes described in this policy, unless permitted by law. After the user information retention period expires, we will delete or anonymize your personal information.
However, in the following circumstances, we may need to retain your information or part of it for a longer period:
4.1.1 We are required to retain it for a long period according to laws, regulations, and other relevant provisions.
4.1.2 We are required to retain it for a long period by effective court judgments, rulings, or other legal proceedings.
4.1.3 We are required to retain it for a long period by administrative, judicial, or other competent authorities.
4.1.4 Necessary for the execution of relevant service agreements or this Privacy Agreement, handling complaints/disputes, or protecting social interests and the personal and property safety or other legitimate rights and interests of others.
5. Information Security
5.1 To prevent information loss, improper use, unauthorized access, or disclosure, we will endeavor to use the following security technologies and measures to protect your user information:
5.1.1 We take various reasonable physical, electronic, and administrative security measures to protect your user information, preventing it from unauthorized access, public disclosure, use, modification, damage, or loss.
5.1.2 We establish strict management systems and processes to ensure information security. For example, we strictly limit the range of personnel who can access information; only authorized personnel can access user information, and relevant personnel are required to comply with confidentiality obligations.
5.2 To better protect your information security, we recommend that you strengthen your own awareness and protective measures. Please keep your information safe and avoid leakage. We only bear responsibility within the scope of information leakage directly caused by our fault.
6. Changes to the Agreement
6.1 Due to policy changes, business adjustments, technology and service changes, and other reasons, we reserve the right to revise the terms of this Agreement, and such revisions constitute part of this Agreement. We will notify you through official website publication or other means before the updated Privacy Agreement takes effect. If you continue to use our services after notification, it means you agree to accept the revised content. We will not reduce your rights under this Agreement without your explicit consent. If the aforementioned revisions may result in a material reduction or significant change in your rights under this Agreement, we will seek your explicit consent again.
7. How to Contact Us
We have established a dedicated personal information protection department and designated a dedicated personal information protection officer, who will strictly protect personal information in accordance with these rules. If you have complaints or reports about network information security, or if you have any questions, comments, or suggestions regarding this Agreement or your personal information, please contact us. Contact: 17720801737, Email: sales@shopip.cn.
In general, we will accept and process your questions, comments, or suggestions within 15 business days of receipt.